User Guide
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Billing in the Start Menu

The Billing section in the Start Menu is where several billing related items can be managed. All the options available for all provinces are detailed in this section. Not all Users have access to all areas of the Billing section.

If you think you should be able to access options in the Billing area of Accuro and you cannot, please contact your office administrator. Some options require Administrator or Power User roles.

For province specific options, see:

Default Billing Percent

Change the default billing percent that sub-procedures are billed at.

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Default Billing Percent from the list displayed.
  2. Click to select from the available options.

    Note: The default is 100%.

Billing Rules

Create, edit, and remove Billing Rules.

Add a Billing Rule

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Rules from the list displayed. The Billing Rules window is displayed.

  2. Click the Add button . The Billing Rule window is displayed.

  3. Click the dropdown list down arrow and select the type of rule from the list displayed and click OK.

  4. Complete the Edit Billing Rule window, as required. The options displayed here are dependent upon the type of rule selected.

  5. To save your changes, click OK.

Edit a Billing Rule

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Rules from the list displayed. The Billing Rules window is displayed.

  2. Click to select the rule being edited and click the Edit button .

  3. Edit the Billing Rule window as required. The options displayed here are dependent upon the type of rule selected.

  4. To save your changes, click OK.

Remove a Billing Rule

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Rules from the list displayed. The Billing Rules window is displayed.

  2. Click to select the rule to be deleted and click the Remove button .

  3. A confirmation message is displayed, click Yes to remove.

  4. Click OK to close the Billing Rules window.

Maximize Bills

Maximize Bills is a feature in Accuro that when selected, rearranges the billing codes order within a Claim to ensure your office is paid the maximum amount possible for a Claim.

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Maximize Bills from the list displayed.

    Note: If there is a tick beside Maximize Bills in Accuro Start Menu, it is already enabled.

New Bill

Open a blank Claim Details form to create a new bill.

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , select Billing and select New Bill from the list displayed.
    Note: Alternatively click the Claims Button  on the Navigation bar, select the Daily Claims tab, right-click the appropriate Claim, and select New Bill from the list displayed.
  2. A blank Claims Details form is displayed. Complete the form as required.

New Procedure

Add a sub-procedure to a selected bill - a bill must be selected from the Claims Section to allow a new procedure to be added. 

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , select Billing and select New Procedure from the list displayed.
    Note: Alternatively click the Claims Button  on the Navigation bar, select the Daily Claims tab, right-click the appropriate claim, and select New Procedure from the list displayed.
  2. A new sub-procedure form is displayed.

Calculator

Open the calculator feature.

Note: The shortcut to display the calculator is Ctrl + Alt + C.

Find Invoice

Find an invoice based on an invoice number.

Find Claim Number

Find an Claim based on a Claim number.

Find Claim ID

Find a Claim based on a Claim ID.

Manage Macros

Create, edit, and remove Billing Macros.

For more information on Billing Macros select the applicable province specific link below:

Manage Diagnostic Codes

When custom Diagnostic Codes are added as outlined below, the code is being added for use in the EMR/Encounter Notes Section. These Diagnostic Codes added cannot be used for billing purposes.

Search for a Diagnostic Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Diagnostic Codes. The Diagnostic Search window is displayed.
  3. Type in the ICD9 Code or Description and click the Search button.
  4. Select OK to close the Diagnostic Search window.

Add a Diagnostic Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Diagnostic Codes. The Diagnostic Search window is displayed.
  3. Click the Add button . The Add Custom Diagnostic window is displayed.
  4. Type in the Custom Code as required. Add any additional information in the Description field and use the Chronic Condition dropdown, if required.
  5. Click OK to save and close the Add Custom Diagnostic window.

Edit a Diagnostic Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Diagnostic Codes.
  3. Type in the ICD9 Code and click the Search button.
  4. Click to select the appropriate Diagnostic Code and click the Edit button .
  5. Edit the Description for the Diagnostic Code and use the Chronic Condition dropdown as required.
  6. Select OK to save and close the Edit Diagnostic Code window.

Mark a Diagnostic Code as Inactive

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Diagnostic Codes.
  3. Type in the Custom Code and click the Search button. Note: Only custom added Diagnostic Codes can be marked as inactive. 
  4. Click to select the appropriate Diagnostic Code and click the Edit button .
  5. Uncheck the checkbox beside Active. 
  6. Select OK to save and close the Edit Diagnostic Code window.

Remove a Diagnostic Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Diagnostic Codes.
  3. Type in the Custom Code and click the Search button. Note: Only custom added Diagnostic Codes can be removed. 
  4. Click to select the appropriate Diagnostic Code and click the Remove button . The selected Diagnostic Code has been removed.

Manage Procedure Codes

Create and edit Procedure Codes.
Note: Procedure Codes from the Ministry are added to Accuro by the Development team and should not be added manually.

Add a Procedure Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Codes. The Manage Procedures window is displayed.
  3. Type in the appropriate code.
  4. Complete the fields as fully as possible.
  5. Click Add to save this procedure.

    Note: Procedure Codes cannot be removed manually for more information see Removing Procedure Codes no Longer in Use.

Edit a Procedure Code

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Codes. The Manage Procedures window is displayed.
  3. Type in the appropriate code and press Enter on the keyboard.
  4. Edit the Procedure Code as required.
  5. Click Update to save the changes.

Manage Procedure Code Categories

Create, edit, and remove Procedure Code Categories.

Add a Procedure Code Category

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Code Categories and then Manage under Category Name. The Edit Procedure Code Categories window is displayed.
  3. Click the Add button .
  4. Type in the name of the Procedure Code Category and click OK. 
  5. In the Search field of the Available Codes section, search for the appropriate Code for the category. 
  6. Click the desired Code and select the Arrow button  to move it into the Category.
  7. Repeat step 5 and 6 for all desired Codes.
  8. Click Save to add the Procedure Code Category and OK to close the Manage Procedure Code Categories window.

Edit a Procedure Code Category

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Code Categories and then the under Category Name, select the desired Category. 
  3. To add or remove Codes from the Category, click the code from either the Codes in this Category or Available Codes sections and click the left  or right  Arrow buttons to move the Codes. 
  4. To edit the name of the Procedure Code Category, under Category Name, select Manage. The Edit Procedure Code Categories window is displayed.
  5. Click to select the appropriate Procedure Code Category and click the Edit button .
  6. Type in the desired name, click OK to save and then Close.
  7. Once all changes are made, click Save and OK to close the Manage Procedure Code Categories window.

Remove a Procedure Code Category

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Code Categories and then Manage under Category Name. The Edit Procedure Code Categories window is displayed.
  3. Click to select the appropriate Procedure Code Category and click the Remove button  .Click Yes in the confirmation window. The selected Procedure Code Category has been removed.
  4. Click Close and OK to close the Manage Procedure Code Categories window.

Manage Service Code Accounts

Create, edit, and remove Service Code Accounts.

Service Code Accounts are used for Service Code Account Payments Report. The report lists a summary of Paid amounts for the configured Procedures of the selected Service Code Accounts.

Add a Service Code Account

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Service Code Accounts. The Service Code Accounts window is displayed.
  3. Click the Add button .
  4. In the text box displayed, type in the Service Code Account.
  5. Click OK to save.

Add Service Code Account Segments

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Service Code Accounts. The Service Code Accounts window is displayed.
  3. Click Configure and select Account Segments. The Service Code Account Segments window is displayed.
  4. Click the Add button .
  5. In the displayed text box, type in the Segment Name and click OK to save.
  6. In the Service Code Accounts window under the Segment name, type in the Segment Name for the selected Code and click OK to save.
             
  7. Click OK to save and close.

Add Procedure Codes to Service Code Account

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Procedure Codes. The Manage Procedure Code window is displayed.
  3. Search and select the desired Procedure Code.
  4. Click the Account dropdown and select a Service Code Account from the list.
  5. Select Update.

Remove a Service Code Account

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Service Code Accounts. The Service Code Account window is displayed.
  3. Click to select the appropriate Service Code Account and click the Remove button . The selected Service Code Account has been removed.

Access Service Code Account Payments Report

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Reports and select Reports from the list displayed.
  2. Under the Billing section click Service Code Account Payments

Manage Billing Numbers

Add and remove billing numbers used to configure Payee Numbers on Provider Billing Details in the Provider Wizard (F2).

Add a Billing Number

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Billing Numbers. The Edit Billing Numbers window is displayed.
  3. Click the Add button .
  4. Type in the Billing Number and click OK to save.

Remove a Billing Number

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Billing Numbers. The Edit Billing Numbers window is displayed.
  3. Click to select the appropriate Billing Number and click the Remove button .
  4. A confirmation message is displayed, click Yes to proceed. The selected Billing Number has been removed.

Manage Claim Tracking

Create, edit, and remove Claim Tracking Pins.
Note: Claim Tracking Pins are not shared between offices; each office has its own tracking pins.

Add a Claim Tracking Pin

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Claim Tracking. The Edit Claim Tracking Pins window is displayed.
  3. Click the Add button .
  4. Type the pin name and abbreviation.
  5. Click the Select Color button and choose the pin icon color.
  6. Click OK to save and Close to close the Edit Claim Tracking Pins window.

Edit a Claim Tracking Pin

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Claim Tracking. The Edit Claim Tracking Pins window is displayed.
  3. Click to select the appropriate pin and click the Edit button .
  4. Edit the pin as required.
  5. Click OK to save your changes and Close to close the Edit Claim Tracking Pins window.

Remove a Claim Tracking Pin

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Billing Options from the list displayed.
  2. Click Manage Claim Tracking. The Edit Claim Tracking Pins window is displayed.
  3. Click to select the appropriate pin and click the remove button .
  4. A confirmation message is displayed, click Yes to proceed. The pin is removed.

Procedure Code Lookup

Search for a Procedure Code by either Code or Keyword.

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Procedure Code Lookup from the list displayed. The Procedure Code dialog is displayed.
  2. Type in the Procedure Code or a Keyword and click the Search button. All relevant procedure codes are displayed.

Manage Insurers

Create, edit, and remove private insurers.

Add an Insurer

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Manage Insurers from the list displayed.
  2. Click the Add button . The Insurer window is displayed.
  3. Complete the insurer details as fully as possible and click Add to save any changes.
  4. Click Close.

Edit an Insurer

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Manage Insurers from the list displayed.
  2. Click to select the insurer being changed and click the Edit button . The Insurer window is displayed.
  3. Edit the insurer details, as required and click Update to save any changes.
  4. Click Close.

Remove an Insurer

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Manage Insurers from the list displayed.
  2. Click to select the insurer to be removed and click the Remove button . 
  3. A confirmation message is displayed, click Yes. The Insurer is removed.

Inactive Insurers

Inactive Insurers are not displayed in the Address Book unless the 'Show Inactive Insurers' is selected. If the 'Show Inactive Insurers' checkbox is selected, inactive insurers are displayed in red.

To access the 'Show Inactive Insurers' checkbox, follow the steps below:

  1. Press and release Alt button on the keyboard or click the Accuro Start Menu Button , click Billing and select Manage Insurers from the list displayed.
  2. The Show Inactive Users checkbox is displayed at the bottom of the Manage Insurers window.

Configure Billing Periods

Add, edit, delete, open, and close billing periods for the Billing Periods feature.

See Billing Periods for more details.