Provider Permissions
Provider permissions is the area of Accuro where you setup which areas of Accuro a user can access for each Provider in your clinic. The areas of Accuro are divided into
- Patient
- Scheduling
- Billing
- Inbox
- EMR
- Labs
- Reporting
- Visible
- Prescribe For
Users can be either given access to specific areas of Accuro permanently or if it is a Provider they only need to access for a short-time (e.g. holiday cover for another staff member), the access can be given until a specified date, after which time they will be unable to access areas for that Provider.
When a user is created with no specific permissions selected:

They can:
- Open and create emails
- Open and create tasks
- Search the scheduler
- Use the traffic manager
- Create new bill, and save it
- Create, edit, modify, delete and search for Patients
- Add external medications to a patient's EMR
But they cannot:
- Add an appointment
- View claims
- Create notes
- Create a manual lab
- Create a prescription
The lists below show what additional areas of Accuro a user gets access to if that permission is selected:
Enabling Patient users can:
- Change providers in the Patient Section, as well as Cohorts and Patient Archive
Enabling ‘Scheduling’ users can:
- Create appointments
- Cut, Copy and Paste appointments
- Delete appointments
- Building lists of physicians, changing physicians.
- View schedule information
- View schedule from History
- Select next/previous appointments (Visible must also be selected)
Enabling ‘Billing’ users can:
- Create and edit a bill
- Change a billing Provider
- View Bill and Appointments details
- View Bills from History
- View Bills from Scheduler
- View all the information on the Claims, Remittances, Refusals and Unmatched Remittance tabs
- View WCB Forms for providers that have billing access, make changes
- Access the popup claims details from within Encounter Notes
Enabling ‘Inbox’ users can:
- Access folders in Home section.
Note: The Labs folder is only available if Visible is also enabled.
Enabling ‘EMR’ users can:
- Create and save forms for patients in the EMR
- Allows access to patient clinical notes and other documents in the Virtual Chart
- View Document Review (if Labs is also enabled)
- Access Order Reconcile History (if EMR is also enabled)
Enabling ‘Labs’ users can:
- Allows changing of physician in manual labs
- Create new and edit manual labs.
- Change the Provider for manual lab entries
- Access the Labs folder in Home section
Note: The Labs folder is only available if Visible is enabled.
Enabling ‘Reporting’ users can:
- Creates a list of providers that have access to reporting functionality
- if permissions changed, reload facilities
Enabling ‘Visible’ users can:
- Users can select another physician
- Access lists of physicians/providers
- Lists of physicians the user has permissions for are displayed in the appropriate drop down list
Enabling ‘Prescribe For’ users can:
- Create and edit a prescription
- Prescribe as a physician
- Change the physician on a prescription
Access Provider Permissions
- Press and release the Alt button on the keyboard, click Users and select Manage Security from the list displayed.
- Click the Users tab on the left-hand side of the window.
- Click the Provider Permissions tab.
Edit Provider Permissions
- Press and release the Alt button on the keyboard, click Users and select Manage Security from the list displayed.
- Click the Users tab on the left-hand side of the window.
- Click the Provider Permissions tab.
- Click
to the right of the User field and select the appropriate user from the list displayed.
- Click the space below a permission to add a permission and the
changes to a
. To remove a permission click and the
changes to a
.
- Click Save and Close to save changes and close the window.
Remove Provider Permissions
- Press and release the Alt button on the keyboard, click Users and select Manage Security from the list displayed.
- Click the Users tab on the left-hand side of the window.
- Click the Provider Permissions tab.
- Click
to the right of the User field and select the appropriate user from the list displayed.
- Click the Remove button
to remove Provider permissions. A confirmation message is displayed:
- Click OK to continue.
Note: if your Provider is based at more than one office you need to remove Provider permissions for all offices.